The Homelessness Information Clearinghouse (the Clearinghouse) has been developed with the view to increasing the body of knowledge and disseminating best practice in the area of homelessness in Australia by creating tools for sharing and collecting information and resources and generating discussion.

The information stored in the Clearinghouse will cover all areas of interest and expertise with relation to homelessness in Australia and internationally. The Clearinghouse invites and encourages participation from all organisations and individuals with an interest in homelessness and its related issues to share information, professional practice and ideas.

The views expressed in this website do not necessarily represent the views of the site funding bodies, the Commonwealth of Australia as represented by the Department of Families, Housing, Community Services and Indigenous Affairs (FaHCSIA) and the State and Territory Governments, or members of the National Coordination Development Committee (CAD) (established pursuant to the Supported Accommodation Assistance Program Act 1994 (Cth)), or website developers Energetica.

EDITORIAL DISCRETION

The site has been designed and developed to allow and encourage debate on issues, programs, policy and resources relating to homelessness. Content may be moderated by a  Clearinghouse Moderator before it is posted on the website. The approach of the management of the Clearinghouse to site moderation is one that balances freedom of participation and control of content; passion and professionalism; argument and debate. Reasons for refusing publication may include (but are not limited to) incidences of: flaming, profanity, advertising, spam, illegal and inappropriate material (e.g. inflammatory, offensive etc), defamation, disclosure of private, confidential or copyright information or intellectual property, or trolling. Definitions of terms.

USER NAMES

The Clearinghouse supports and encourages the use of a pen name or pseudonym or handle as a login name for users. Applicants must not intentionally use the name of another living person.

The Clearinghouse may refuse or request name changes to registration applications when suggested login names are considered inappropriate, or the same login name already exists. Grounds for refusal may include: offensive or abusive content; obscenity; defamatory content; contempt; incitement; copyright infringement;  brand names or registered trademarks; company or organisation names; names of high-profile or public figures; or names promoting political, religious, social or economic issues.

The Clearinghouse reserves the right to refuse suggested login names at its discretion.

The Clearinghouse will not accept any registration that it suspects is being made by or on behalf of a registered user who has been suspended for violation of these conditions of use.

STORAGE AND SECURITY OF PERSONAL INFORMATION

The Clearinghouse takes all reasonable steps to ensure the security of our system. Information which we hold is stored on secured servers that are protected in controlled facilities.

In addition, our employees and the contractors who provide services related to our information systems are obliged to respect the confidentiality of any personal information held by the Clearinghouse. However, the Clearinghouse, its moderators or Energetica Pty ltd will not be held responsible for events arising from unauthorised access of your personal information.

Please assist us in keeping your personal information secure, by maintaining the confidentiality of any password and accounts used on the Clearinghouse site. Please notify us immediately if there is any unauthorised use of your account by any other Internet user or any other breach of security.

COPYRIGHT

The Clearinghouse stores a range of copyrighted material. Some remains the intellectual property of individuals, some of organisations or companies and some of Energetica as the managers of the Homelessness Information Clearinghouse.

Material posted on the website is subject to the Copyright Act 1968 (Cth).  Where material is not clearly identified as being subject to a Creative Commons licence, users must ensure that it is dealt with in accordance with the Copyright Act 1968 (Cth), including by obtaining the permission of the copyright owner prior to disseminating or otherwise dealing with the material subject of the copyright.

Always contact the owner of the material if you are unsure of the copyright terms and you wish to use the material for purposes not expressly authorised by the Copyright Act of 1968 (Cth).

DISCLAIMER

Please note: the Clearinghouse and the information it contains is is not a substitute for independent professional advice.

While the information provided on the website is considered to be true and correct at the date of publication, new information may become available at any time after publication. The Energetica as the managers of the Homelessness Information Clearinghouse is not in any way liable for changes to information that occur after publication, nor for the accuracy of any information printed and stored, or in any way interpreted or used by any visitor to the website. Information on the website may be adapted without notice to reflect subsequent changes to data and information.

While the Clearinghouse has attempted to make the information available on its website as accurate and complete as possible, the information has been provided in good faith, without any express or implied warranty. There is therefore no guarantee given as to the accuracy or currency of any individual item on the site or in the Clearinghouse publications, and  Energetica Pty Ltd, the National Coordination Development Committee (CAD), the Commonwealth of Australia as represented by the Department of Families, Housing, Community Services and Indigenous Affairs (FaHCSIA) and the State and Territory Governments accept no responsibility for any loss, damage, cost or expense incurred by you as a result of any error, omission or misrepresentation in this website or in publications appearing on this website.

Further, the Clearinghouse reserves the right to add, modify or delete any information on this website at any time. Changes may take place without prior notice. While Energetica have made all reasonable attempts to exclude viruses from the website, Energetica cannot ensure such exclusion and accept no liability for viruses. Therefore, it is recommended that users take all appropriate safeguards before downloading information from this website.

The views expressed within the Homelessness Information Clearinghouse by individuals, groups and support services, and links appearing on this website, are not necessarily representative of the official views of the National Coordination Development Committee (CAD), the Commonwealth of Australia as represented by the Department of Families, Housing, Community Services and Indigenous Affairs (FaHCSIA), State or Territory Governments or Energetica Pty Ltd.

LINKS DISCLAIMER

The Homelessness Information Clearinghouse website provides links to the websites of government and non-government agencies and organisations. A link does not imply any form of relationship between the Clearinghouse and any other organisation or individual, nor does it constitute an endorsement of the content, viewpoint, accuracy, opinions, policies, products, services, or accessibility of that website. Once you link to another website from this website, you are subject to the terms and conditions of that website.

BREACHES OF TERMS AND CONDITIONS

The Homelessness Information Clearinghouse is a resource accessible to any person with an interest in homelessness and homelessness related issues. All users have a right to feel safe and comfortable using this website. The website has a set of content and user standards to produce a dynamic, interactive and usable website. Where the standards or site Terms and Conditions are breached User Registration will be deactivated.  

People who object to or have concerns about content, posts or information on the site can freely contact the Clearinghouse. All information and discussions will be confidential.  

User Response

There are two key ways for a user to report misuse or inappropriate postings on the Homelessness Information Clearinghouse site.

1) Report the post – click on report post link – the post information will be sent directly to a moderator; or
2) Contact the Clearinghouse directly with your concerns.

Practices such as flaming and trolling are deliberate attempts by the perpetrator to provoke a reaction and this practice should be ignored and reported. This is not an appropriate forum to engage in hostility and being drawn into an argument or a reaction may see both sides breaching the sites Terms and Conditions.

Where a user suspects or identifies a disclosure of private, confidential or copyright information or intellectual property they must contact the Clearinghouse immediately. It is often difficult for moderators to ascertain if material is protected and we receive material from people who have agreed to upholding the site Terms and Conditions in good faith.

Homelessness Information Clearinghouse Management Response

Any gross violation of site Terms and Conditions or any other Clearinghouse policy may result in the banning of source IP numbers. This is at the discretion of site administrator.

For more information on unacceptable site content visit the Site Rules.

CONTACT US

The Homelessness Information Clearinghouse site welcomes and encourages all forms of feedback and comment. Please freely contact us via

E-mail:   This e-mail address is being protected from spambots. You need JavaScript enabled to view it

Postal Address: PO Box 367, Oatley, NSW 2223

Phone Number: 02 9585 9850